Friday, 24 January 2020

Couldn't retrieve the data for this visual.Please try again later or contact support. If you contact support, please provide these details Power BI Dynamics 365 Finance & Operations

I was getting the below error while trying to access the CFO BI screen.

Couldn't retrieve the data for this visual.Please try again later or contact support. If you contact support, please provide these details

Reason: BI reports are not deployed.

Solution :


Go to  System administration -> Setup -> Entity store and select all/required entities and click on refresh.


Wait until it is refreshed (A record will appear in the refresh log). You may also verify that "Full reset" batch job is enabled and check its recurrence.
In my case I selected all entities and refreshed them.
Go back to the CFO screen and check the BI reports again.
Also, make sure all the settings are configured properly. Ex: App registration, Client and secret is configured in D365 F&O .
@Rahul



3 comments:

  1. I think Power BI is the most useful and important dashboard for creating reports and hence I feel there is a need to look for more of such applications.

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