Cost management
Developer
Financial management
Foundation
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Access the client any time, anywhere. | The AX 2012 desktop client provides a full set of forms, but it can run only on computers that run Microsoft Windows and requires installation. Terminal Server is often used with the desktop client to enable access over a wide area network (WAN). The Enterprise Portal web client provides a reduced set of forms. | The two AX 2012 clients have been replaced by a single, standards-based web client that provides the full set of functionality of the desktop client together with the reach of the Enterprise Portal client. | It prevents development efforts from being split between two UI platforms. By using standard web interfaces, it eliminates the need for Terminal Server. |
Be productive by using the new Task recorder. | The AX 2012 Task recorder requires direct access to an Application Object Server (AOS) computer and elevated privileges, and provides no editing options. | The new Task recorder can be used directly from the web client. Access to Task recorder doesn’t require admin privileges. Recorded steps can be viewed live as you record, new editing options have been introduced, and Task recorder supports more scenarios in addition to existing Business process modeler (BPM) scenarios. | The new Task recorder provides a streamlined experience and powers new capabilities in Dynamics AX. Some of these capabilities are available now, and more will follow in the future. |
Help
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Access guided procedural Help (task guides) and conceptual topics by clicking Help. | The AX 2012 Help system points to HTML topics that are stored on a local web server. Customers and partners can create their own Help. | The Help system in the current version of Dynamics AX displays task guides that are stored in Microsoft Dynamics Lifecycle Services (LCS) BPM. The Help system also displays topics from the Microsoft wiki. For more information, see Dynamics AX Help – Getting Started. | Task guides provide a guided, interactive experience that leads you through the steps of a task or business process. You can download and customize the task guides that Microsoft provides.The wiki gives us a faster and more flexible way to create, deliver, and update product documentation. Therefore, it helps guarantee that you have access to the latest technical information. |
Human capital management
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Transfer skills and certificates to class participants upon course completion. | This is a manual process. | When a course is completed, a new option becomes available to update a participant’s records with the new skills and certificates. | It provides a new and efficient way to update employee records. |
Quickly verify employment. | This is a manual process. | Your HR department can quickly verify employment by using a workspace or the employee page. | Your HR department no longer has to access multiple pages to verify the start date, manager, months in the position, and compensation data. |
Let employees view, update, and delete information in the system. | Available, but with limited view and update capabilities | This feature is enabled, and lets employees and contractors view a wide range of personal data. Optionally, a workflow can be used when information is created, updated, or deleted. | It lets employees take control of their information, whether that involves updating address or contact information, applying for a job, taking a questionnaire, or updating their image. When a workflow is enabled, information can be reviewed by an approver or automatically approved, based on your business processes. |
Let managers view or edit employee information. | Available, but with limited view and update capabilities | Depending on configuration settings and security, managers can view or edit employee information. | It lets managers access important employee data, so that they can make better decisions about resourcing, performance, and employee development. |
Encrypt ID numbers. | Not available | All employee ID (SSN) numbers are encrypted. | Encrypted employee ID numbers are critical to secure data management. |
Access the results of compensation processing. | Results are available only at the time of processing. | Compensation processing results can now be accessed at any point after the process has been run. | It provides an excellent audit of the process and the outcome of the process. It also provides a comprehensive view of the data before employee records are updated. |
Access the results of benefit processing. | Results are available only at the time of processing. | Benefits processing results can now be accessed at any point after the process has been run. | It provides a comprehensive view of the data that is updated by benefit enrollment and cost changes. |
View “Date Effective” timeline changes. | Not available | This comparison tool is available for employees, positions, and jobs. It provides a comprehensive view of changes from one version of a record to another. | It saves you time when you view changes that have occurred over time to employees, positions, and job records. It lets you quickly compare two versions of a record, or all records, over time. |
View employees by company. | This is a manual process that is performed through filtering. | Employee and contractor lists are automatically filtered by the company that you’re logged on to. | It provides a filtered view of employees who are employed in the logged-on company. For an unfiltered view of all employees and contractors, the worker list is still available. In the current version of Dynamics AX, the system doesn’t change company based on the employee that is selected in the list. |
Update the course participants list. | Not available | Course participants can be removed from the participants list. | It provides an easy way to update course participants that registered by mistake. |
Manage compensation events in a group. | Not available | This feature streamlines the processing of compensation changes for employees. | It provides a simple, streamlined process for updating employee records through the compensation workspace and related pages. |
Inventory management
No new features have been added.
Localization
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Configure and generate electronic documents to meet the legal requirements in various countries/regions. | Electronic documents are hard-coded in X++ or as Extensible Stylesheet Language Transformations (XSLTs). Any format adjustments require development efforts. Access to data and formatting aren’t isolated. An adjusted format deployment requires a new Microsoft Dynamics AX hotfix package that overrides the existing format. Custom modifications of each format must be manually ported to the source code of a new Microsoft Dynamics AX hotfix package. | Generic Electronic Reporting (GER) is a new tool for configuring and generating electronic documents that target a business user instead of a developer. GER lets you set up data models that are domain-specific and independent of the Microsoft Dynamics AX database as data sources for document formats. A business user can configure the formats, based on these domain-specific data models (for example, for payments, Intrastat reports, or tax reports). The user configures the formats by using simple visual tools that are similar to Excel. GER currently supports the generation of electronic documents in text, XML, and Excel formats. These documents can be generated simultaneously and packed into zip files. Data models and formats support versioning. Format versions can have effective periods. Each data model or format version is stored in a separate configuration and distributed to partners and customers through LCS. Partners and customers can customize Microsoft data models and formats, or create their own. GER saves partner and customer configuration changes as deltas to Microsoft configurations, which simplifies upgrades to new versions of Microsoft configurations. By using LCS, partners can also share their data model and format configurations with other partners and customers, who can customize and share them further. Delta customization and easy upgrade are supported through the whole customization chain. | GER simplifies the creation, maintenance, and upgrade of electronic document formats to meet legal requirements in various countries/regions. GER makes the process of creating or changing electronic document formats faster and easier. These changes can be made by business users instead of developers. GER makes it faster and easier for partners and customers to upgrade their format customizations to new versions of formats that are released by Microsoft or other partners. GER provides one common way (through LCS) for Microsoft and partners to distribute electronic document configurations to other partners and customers. GER also makes it easier for partners and customers to customize, upgrade, and distribute electronic document formats for their specific business requirements. |
(MEX) Generate Mexican value-added tax (VAT) regulatory reports. | You must generate Sales and Purchases VAT reports by using the unrealized VAT functionality, so that users can identify transactions that belong to the realized and unrealized sections based on the status. | Sales and Purchases VAT reports were modified and now consider the conditional tax feature only by using specific settlement periods for the definition of unrealized and realized sales tax codes. | Changes in the configuration of sales tax codes are required before users can generate these reports correctly. A conditional sales tax feature is required, and the user must configure separate settlement periods, unrealized and realized, to identify the transactions in the related section areas. |
(JPN) Manage the Japanese fixed asset accelerated depreciation declaration document. | Not available | Important declaration information is centrally stored in a single document for better maintenance. | Document compliance and ease of management help reduce issues during audits and other reviews. |
(JPN) Verify JBA characters on the bank account. | Not available | You can verify that kana name fields contain only the characters that are permitted by the JBA bank format. | It helps reduce interruptions to users during payment file generation because of invalid characters. |
(JPN) Catch up the Japan fixed asset penny difference at the end of the fiscal year. | Not available | On the Fixed asset parameters page, you can choose to catch up at the end of the fiscal period or the fiscal year. | It provides more flexibility to match local practices. |
(JPN) Generate the Japanese Corporate Tax Declaration Appended Tables 16 series at a summarized amount by fixed asset major type. | Not available | On the value models of a fixed asset, you can choose to summarize by major type. By default, this functionality is used for newly created fixed assets. | For large corporations that have thousands of fixed assets, the summarized reports greatly reduce the size of the report that is generated. |
(JPN) Start to allocate Special depreciation reserve from the next fiscal year for Japan fixed assets. | Not available | On the value models of a fixed asset that has an appropriate extraordinary depreciation profile, you can choose to start allocation from the next fiscal period or the next fiscal year. | It provides more flexibility to match local practices. |
(JPN) Generate a Japan consumption tax report that includes the revised tax rates. | The consumption tax report is available for a tax rate of 5 percent. | The consumption tax report contains a section for the revised tax rate (for example, 8 percent). | The layout was newly announced by the government. |
Manufacturing
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Perform a check of material availability for production orders on a separate page that is opened from the Production floor managementworkspace. | Not available | The production supervisor can check whether materials for scheduled production orders are available on the required date. In the workspace, the production supervisor can see how many production orders are in the scheduled state and pending release. Based on the dynamic master plan, the information about material availability is updated if material requirements are met by on-hand inventory for actual orders or planned orders. Based on the information about material availability, the supervisor can release the orders on the Material availability page. | It helps production supervisors make correct decisions about the allocation of materials to orders when production orders are being released to the shop floor. |
Start and report progress on production jobs by using the new Job card devicepage. | The Job registration form is primarily targeted at large terminal screens, and the UI is typically accessed via mouse clicks. | Although the new Job card device page is designed for simplicity, it’s also designed for touch. The page fits well on mobile devices, such as tablets and phones. The shop floor worker will find less information overload and more intuitive ease of use. The worker can perform traditional tasks, such as starting, ending, and reporting progress on a job. Besides working on the actual job, or logging off and clocking out, the worker can view attachments, break for lunch, and perform other activities. Jobs are queued to the worker in a planned sequence, but they can also be picked by the worker. The page is primarily targeted at discrete manufacturing operations, where materials are prepared for production. For scenarios that are related to reporting of co-products and by-products, and materials picking by tracing dimensions, use the Job registration page. | By introducing an alternative UI that is designed for touch and can be accessed from all types of devices, such as terminal screens and mobile devices, this feature will help reduce the implementation costs for a traditional rollout of shop floor registrations. |
Master planning and forecasting
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Master planning can warn the user if a sales order or production order isn’t ready for delivery by the scheduled date. | The warnings that are created by master planning are called futures messages. Futuresis a contract between two parties to buy or sell an asset for a price that is agreed upon today (the futures price), although delivery and payment occur at a future point (the delivery date. | Futures messages and futures dates have been renamed calculated delays and delayed dates, respectively. | The terminology that is used in AX 2012 was inaccurate and led to incorrect translations. |
Gain quick insight into the status of a master planning run, the urgent planned orders, and the planned orders that cause delays. | The information is available, but it’s scattered across multiple forms. | The Master planning workspace offers at-a-glance information about when the last master planning run was completed, whether any errors occurred, what the urgent planned orders are, and which planned orders cause delays. | You benefit from the overview that the workspace provides. Relevant information is put together to guide master planning and help improve productivity. |
Use Excel to update demand forecasts. | Not available | You can take advantage of seamless integration with Excel when you enter demand forecasts, make updates, and delete demand forecasts. | It helps increase efficiency and productivity. |
A set of tools lets you estimate future demand and create demand forecasts, based on historical transaction data. | In Microsoft Dynamics AX 2012 R3, the forecast models in Microsoft SQL Server Analysis Service are used to create demand forecast predictions. | Estimate future demand by using the power and extensibility of a Microsoft Azure Machine Learning cloud service. It’s easy to use and extend the forecast models in Machine Learning to meet customer requirements. The service performs best-match model selection and offers key performance indicators (KPIs) that can be used to calculate forecast accuracy. | Generate more accurate forecasts by using the Machine Learning techniques. |
Optimize the order date and quantity, based on a visual overview of related actions from the master planning run. | The overview of actions chart is available but shows all the related actions. When actions are applied, they immediately disappear from the view. | The actions chart provides a better overview. It includes options that let you show only applied actions and directly related actions. When actions are applied, they appear dimmed but are still shown. Therefore, the overview is retained. Additional information is added to the actions chart to display the data on one page. | You benefit from productivity improvement, because you focus only on the relevant actions. |
Procurement and sourcing
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Use the Purchase order preparation workspace to gain quick insight into the status of purchase orders that are being prepared. | Not supported | The Purchase order preparation workspace provides an overview of orders from the time when they are created as a draft and traced, through workflow approval states, and onward toward confirmation. | Your purchasing department no longer has to seek information from multiple pages but now benefits from the overview that the workspace provides. |
Use the Purchase order receipt and follow-upworkspace to gain quick insight into purchase orders that are pending receipt, to help with follow-up. | Not supported | The Purchase order receipt and follow-up workspace provides an overview of confirmed purchase orders that have pending receipts or shipments. The workspace includes lists of post-due receipts and pending receipts to help with proactive review and follow-up by the supplier. The workspace also lists purchase orders that arrival registration has occurred for in the warehouse, to help guarantee that the receipt is posted. Purchase order returns that haven’t yet been shipped are also available for review. | Your purchasing department benefits from the overview that the workspace provides. Relevant information is put together to guide follow-up and help improve productivity. |
Projects
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Book workers as resources on projects. | Similar to resources, workers are booked directly on projects in addition to resources. | The Work center table where resources for manufacturing and production are stored can now be used to book workers as resources on a project. | When you book projects, you only have to book resources. |
Retail sales, marketing, and customer service
Retail HQ
Azure-hosted Retail HQ offers centralized management of and complete visibility into all aspects of commerce operations through a web client.
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Perform merchandizing operations. | Users must access multiple forms to manage this data:
| The Category and product management workspace enables the following functionality:
The Prices and discounts management workspace enables the following functionality:
The Catalog management workspace enables the following functionality:
|
|
Manage retail channel deployments and operations. | The user must access multiple forms to perform the following tasks:
| Channel deployment workspace lets you perform the following tasks:
Retail store management workspace lets you perform the following tasks:
Retail store financials workspace lets you perform the following tasks:
| Workspaces improve the efficiency and productivity of workers by letting them centrally manage most of their tasks and actions that are related to channel deployment, store management, and financials. |
Manage retail IT operations. | The user must access multiple forms. | The Retail IT workspace enables Commerce Data Exchange inquiries in a single place for a given channel, so that you can perform the following tasks:
| Workspaces improves the efficiency and productivity of workers by letting them centrally manage their tasks and actions that are related to retail IT operations. |
Import/export data by using data entities. | AX 2012 supports out-of-box Microsoft Dynamics Retail Management System (RMS) migration through the Data Import/Export Framework. | Retail data entities have been expanded to support all master and reference data that is related to retail. There is also enhanced support for data entities across the entire Dynamics AX solution. | Data entities lets customers do metadata-driven import and export of data. OData entities also let customers integrate Dynamics AX with third-party programs. |
Perform intelligent analytics by using BI reports from Dynamics Microsoft AX and the POS client. | More than 25 back-office reports and five channel-side reports are available. | More than 30 back-office reports and 10 channel-side reports are available. | These reports let customers have more BI to predict trends, uncover insights, and operate at continual peak performance. |
Analyze retail channel sales data by using the “Monitor Retail Channel performance” content pack for PowerBI. | Not available | On PowerBI.com, select Get Data, and then select the Dynamics AX – Retail Channel performance content pack. Enter the URL for your Dynamics AX endpoint to see your data reflected in the dashboard. | In three to four clicks, organizations can deploy a PowerBI dashboard that contains important financial data. Content can be personalized by the organization. Additionally, users can embed Power BI dashboard tiles into their personalized workspaces in Dynamics AX, so that they can then see analytical information at the glance. |
Configure consumer permissions. | Not available | Customers can choose whether POS operations can be available to consumers. Retail Server uses permissions for application programming interface (API) calls. | It provides the ability to configure consumer-level permissions. |
Manage and validate entity configurations. | Not available | The configuration manager and validator feature enables the following functionality:
| It provides the ability to bootstrap the configuration, and to validate the status and completeness of the configuration for the various configuration elements. |
Retail Hardware Station
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Enable POS devices to connect to peripherals such as printers, cash drawers, or payment devices. | The MPOS hardware profile is used to specify the devices that are used. | An added hardware profile supports more diverse hardware from one station to the next. A new Hardware Station profile supports a unique terminal ID for each Hardware Station when electronic funds transfer (EFT) transactions are processed. EFT support has been merged into hardware station to reduce the involvement of MPOS in EFT payment processing. | It provides greater flexibility for implementations. It also provides enhanced security and reduced exposure to credit card data. |
Retail Server and data management
Retail Server and data management lets consumers and enterprises create an omni-channel shopping experience across online, in-store, and call center channels.
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Connect to a commerce runtime (CRT) database that stores business data for the channel by using CRT services. | OData V3 is supported. | OData V4 is supported. | It helps the customer stay current with OData standards. It also creates a robust omni-channel experience by integrating sales across in-store, mobile, and online channels. |
Support Retail services as a hostable set of services. | The E-commerce API isn’t supported through Retail Server. | The E-commerce API is now available through Retail Server to support online scenarios. | It provides hosted and scalable e-commerce services that can be used with third-party online stores. |
Move data between the Microsoft Dynamics AX back office and channels by using Commerce Data Exchange. | Commerce Data Exchange is a system that transfers data between Microsoft Dynamics AX and retail channels, such as online stores or brick-and-mortar stores. For more information, see Commerce Data Exchange [AX 2012]. | There is functional parity with Microsoft Dynamics AX 2012 CU8. However, note the following details:
| Commerce Data Exchange has been re-engineered for the cloud platform. It continues to manage the transfer of data between Microsoft Dynamics AX and retail channels, such as online stores or brick-and-mortar stores. |
Support plug and play, semi-integrated cross-channel payment processing by using the payment SDK. | AX 2012 provides the following functionality:
| The current version of Dynamics AX supports all existing Microsoft Dynamics AX for Retail 2012 credit/debit card features and four new enhancements. | It lets the customer process credit/debit card transactions for payments. |
Activate devices by using a Microsoft account (Azure Active Directory [AAD]). | Not available | The following functionality is provided:
| It provides the following benefits:
|
Manage rich media content for authoring and serving through Media Gallery. | Not available |
|
|
Rich clientele experience
Retail offers immersive mobile experiences anywhere, any time, and on any device. This functionality enables enhanced shopping and store experiences across all channels.
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Search, browse, look up, or scan products, add products to a cart, accept payment, and check out by using an intuitive, touch-friendly, rich and immersive user experience on MPOS. | AX 2012 enables the following features:
| Functional parity with AX 2012 MPOS is provided. This includes the following functionality:
| Sales staff can process sales transactions and customer orders, and perform daily operations and inventory management, by using mobile devices anywhere in the store. |
Start POS as a web app via Cloud POS. | Not available | Functional parity with MPOS is provided. This includes the following functionality:
| It provides a web app POS that has functionality that is compatible with MPOS, and that can be used across platforms and browsers at no deployment cost. |
Integrate with content management systems to create an omni-channel e-commerce website. | Microsoft SharePoint and third-party storefronts are supported. | An e-commerce platform is provided that supports third-party storefronts. The platform includes the following features:
| Customers now have the flexibility to use the content management system of their choice. |
Target customers via mail order catalogs, and streamline operations through fast order entry, assisted sales, and fulfillment by using Call Center. |
| Feature parity with the AX 2012 Call Center solution is available, with the exception of price overrides. | Call centers are a type of retail channel that lets workers take orders from customers over the phone and create sales orders. |
Commerce Essentials
A retail and commerce-focused configuration option helps streamline retail-specific deployments.
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Use the Commerce essentials dashboard. | An area page with links to menu items is available. | The Commerce essentials dashboard provides links to frequent tasks, including links to workspaces, the Power BI web control, favorites, recent pages, and current work items. | The enhanced dashboard empowers workers by making them more efficient and providing a flexible starting point for any retail-specific task. |
Use data entities to access account changes. | Account changes are exported to a folder on the file system. | Account changes are accessible through data entities. | This feature provides greater flexibility when moving data between disparate systems. This feature can be enhanced through OData applications, as well. |
Use Cloud POS and MPOS. | Only Enterprise POS (EPOS) is supported out-of-the-box. | MPOS and Cloud POS replace the EPOS client. The eCommerce channel has also been added to Commerce essentials by default. | This feature enables greater out-of-box channel support with rapidly deployable point-of-sale clients. |
Implement and maintain two-tiers. | The Data import/export framework provides the ability to move data between AX 2012 and third party systems. | Data entities created to enhance support for two-tier architecture. | Data entities and OData applications provide an abstraction layer to make two-tier scenarios easier to implement and maintain. |
Simplify forms. | Custom code is required to simplify the UI. | Form and menu extensions provide standardized UI simplification. | This feature provides a faster and easier way to fine-tune forms based on retailer’s needs. |
POS Task recorder
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Create and share task guides and documents for Modern POS. | Not available | The MPOS Task recorder supports the following features:
| Partners and independent software vendors (ISVs) can customize MPOS and provide supporting documents to train their users. |
Extensibility
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Support an extensible and easily deployable Retail components across HQ, Call Center, E-commerce, and the POS. | The components can be extended by using the Retail SDK. No packaging and deployment capabilities are supported. | Extensibility hooks are improved across the various components to better support code isolation and serviceability. Here are some of the features that are included:
Additionally, a framework is available that lets you build and package these components by using MSBuild, and then seamlessly deploy your customization through LCS.
| Retailers have very specific requirements, based on verticals and geographies of operation. By providing an easily extensible platform, we enable usage across verticals and markets. Because Retail also has a very distributed architecture, the ability to seamlessly deploy greatly improves productivity. |
Life cycle management
LCS provides a set of services that customers and partners can use to manage the lifecycle of the system from sign-up to daily operations.
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Manage the program via cloud deployment services. | Not available | The following topologies can be deployed to the cloud:
There is an improved “low-touch” client component installation via self-service installation:
| The cloud deployment services provide the following benefits:
|
Monitor the health of the system, and diagnose errors and issues. | This functionality requires System Center 2012 Management Pack for Microsoft Dynamics AX 2012 R3 CU8 Retail. | Monitoring and diagnostics for Retail components is now available through the Operational Insights dashboard in LCS. | The Operational Insightsdashboard is a cloud-based monitoring portal that replaces the need to install the System Center Operations Manager (SCOM) infrastructure. |
Create, configure, download, and install Retail Hardware Station and devices by using self-service. | By using the installation packager and Enterprise Portal, a user can perform an automated installation and configuration of all components that are required on a particular computer, based on a defined topology. | Because there are only two installation packages, one for the MPOS client and the other for the Retail Hardware Station component, self-service has reduced the amount of work that is required at every level to install these client components. For more information, see Retail Modern POS and device activation scenarios and Retail hardware station configuration and installation. | Self-service aims to minimize requirements and make it easier for a user to perform an installation. |
Sales
What can you do? | AX 2012 | Current version of Dynamics AX | Why is this important? |
---|---|---|---|
Get a quick overview of delivery alternatives when you promise orders to customers. | When there are product availability constraints, and the customer’s requested delivery date for one or more products on the order can’t be met, the order promising task becomes a challenge. To find alternatives that can offset availability and shipping time issues so that the customer’s requested date can be met, or to offer customers a delivery solution that they can accept and trust, the order processor might have to open several forms, each of which offers only a subset of the required information. More specifically, one form shows on-hand quantity across sites, another form shows on-hand quantity in the intercompany setting, a third form lets users calculate the earliest available date for one site/variant at a time, and a fourth form shows supply orders. Therefore, users don’t feel confident that they have considered all the relevant options instead of just choosing an immediate but suboptimal solution. Users also don’t feel effective, because numerous interruptions occur during the order promising flow as they open and close multiple pages, and combine the insights and options. | Based on the existing algorithms for delivery date calculation, the Delivery alternatives page offers a new user experience for order promising:
| Companies that aspire to provide high customer service while committing to an inventory optimization strategy must be able to promise orders reliably and competitively. After all, their customers’ own business requires that products be available on time. The Delivery alternativestask page makes the order promising task quicker, easier, and more systematic by identifying and recommending the best alternative order delivery dates in one interactive place. |
https://ax.help.dynamics.com/en/wiki/whats-new-or-changed-in-dynamics-ax-7/